Soooo, Chicken Little would be me. So, I January I checked out the free thirty day trial of Corel Painter. Loved it. Sunday night I purchased the software off of Amazon.com (couldn't wait for it to show up.) Got it today and was so excited, UNTIL I realized that I had purchased the "UPGRADE" version, which requires the serial number from an older version in order for the damn thing to work. SUCKS. Contacted Corel to see if they can help. First try was on line. Quick response, had to scan proof of purchase and receipt and email it to the representative. Did that immediately, never heard back. Tired to go back online for the online chat support. It was down. SUCKS. Called the customer service line and got through. Spoke to a very nice lady who I explained the situation to. I forwarded her the email that I sent to the original lady online. She made me up a serial number that I was suppose to be able to use to install the product. WONDERFUL. Tried to install and serial number is not valid. SUCKS. Called back and have been on hold for over an hour now. SUCKS. All they do, while you are on hold is play the same two classical piano tunes over and over again. SUCKS. I'm pretty sure I can't send the damn thing back to Amazon and expect to replace it, since my dumb @SS already opened the package. SUCK!
I am not a very a happy camper, right now. Was so excited to start working on the book cover for my client and get back to the illustrations for my own book. I truly hope these people can help me out, if I ever get through. Until then I guess I'll have to live by the motto that I end every post with;
Learn, laugh, grow
-Forge
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